Well today I will share with you my most recent experience with my bank. The following is the transcript of a message that I sent them via an email on their website:
Why is Wells Fargo charging me $1.00 to print out a penny's
worth of ink and paper, in order to receive my last 10 trans-
actions? I would expect to pay extra if I were using another
bank's ATM for such a transaction, but my own bank? The
ATM machine did say there "MAY" be a service charge.
What's with the LANGUAGE? Again, I am at my bank
ATM and it can't tell me that I "WILL" (or will not) pay a fee
for such a transaction with absolute certainty? Is this
unacceptable? YES!
You decide.
Greetings,
I expect this to be an ongoing exchange between the customer (myself) and the company (Wells Fargo). I feel as though I have invested in an institution that offers me obsolete banking services and engages in outdated practices. So, I would like to investigate my 'feelings' objectively and have you all start explaining these practices to me.
I am requesting, and would appreciate it greatly, that Wells Fargo give me a logistical explanation of why it takes 3-5 days for checks and electronic transfers to be credited to an account.
Regards,
rogerallenBROWN
No comments:
Post a Comment